Contact Centre Services
Looking to outsource your contact centre?
We provide outsource contact centre services for all your company's needs. From telephone support to outbound sales and marketing and even social media; we understand the importance of customer interaction and linking it with customer satisfaction. In-house call centres can be expensive and time consuming, we set a standard in the industry with our top level customer support and outbound sales teams. We can deliver the same experience to your customer without the headaches of recruitment and training or the expensive overheads.
Our contact centre services include:
- Customer Service Services
- Helpdesk Services
- Sales Services
- Surveying Services
It is our practice to ensure every contact made through our centre is an “experience” of excellent service, a “wow experience”.
Connect Global has proven experience in the management and delivery of many campaign contracts within a broad range of industry sectors. We have operated as the outsourced call centre for government departments, recruitment agencies, internet service providers, and many more over our 10 years in the industry. Our client have always been overwhelmed by the outstanding quality of our service, you can read about them at: Our Experience Our infrastructure and resources allows us to commence with many and varied campaigns within a relative short lead-time.
We have a 50 seat call centre which can be expanded to suit your organisations needs and we perform all the necessary recruitment and training. Our management team has over 30 years experience in the contact centre and recruitment sectors, our expertise in the selection of staff for this market will ensure we have committed and high quality representatives that are capable of deliver the service you expect.
To find out how we can provide a seamless connection for your organisation with your customers call us to today on: 04 239 0989 or send us a message