| Call Centre: Inbound Assistance |
| Dealer Location An effective means of directing your prospects towards the most convenient point of sale for your product or service whilst feeding your distribution network with pre-qualified leads. Information Lines Whether it's a high profile product launch, a major sporting or cultural event, changes to your organisation ... an information line enables you to create an accessible information channel for your customers, prospects or the general public. Order Taking To accurately and cost-effectively process orders generated for your business by mailings, catalogues, direct response advertising... around the clock, every single day of the year. Overflow Companies with internal customer service or tele servicing are periodically subjected to call volumes, which exceed internal capabilities. When this occurs, customer service levels and business opportunities suffer. We have the capabilities quickly responding with an automated solution. After Hours In a day and age where the world is truly a global market, whom are your customers talking to once your office is closed for the day. We have the capabilities to handle all of your after hour requirements whether that be calls, e-mail or e-commerce requirements and provide to your customers and stakeholders a seamless professional solution. |
